¡Por supuesto! Si necesitas reservar una o más habitaciones en nuestra planta baja del hotel, por favor te pedimos comunicarte con anticipación vía telefónica, chat de whatsapp o escribirnos por correo electrónico a reservaciones@hotelcasavertiz.com de esta forma podremos revisar nuestra disponibilidad y asegurarnos de reservar tu estancia con la mejor accesibilidad en cualquiera de nuestras habitaciones en planta baja.
Habitaciones sujetas a disponibilidad.
Hotel Casa Vértiz es un hotel pequeño en Oaxaca y desafortunadamente por este motivo no contamos con elevador para las habitaciones en planta alta.
Of course. We know that we all love to travel as a family. Please do not forget to confirm with our reservations team to allocate the best room for you and your little ones.
Sorry, we have a strict policy to only accept people. Unfortunately our hotel does not have any amenities or services available for pets.
Yes, the entire hotel receives daily maintenance and deep cleaning. We believe that a clean environment is important to everyone. You can be sure of reaching a responsible place.
Check-in is from 3:00 p.m., in case the guest arrives before the stipulated time, if the room is available, the guest can check-in early.
If the room is not available, the guest can leave their suitcases at reception and we will gladly take them to the room when it's ready.
Check-out is at 12:00 pm with a maximum tolerance of 1 hour, in case of not leaving the room at the established time, the hotel will reserve the right to move guests' belongings or leave them in the room by applying a Extra charge for late check-out, as applicable.
If you require early check-in or late check-out, please confirm availability at reception.
The price of the room does NOT include food, it is only the cost of the room.
We have our own restaurant Las Nubes, where we serve traditional Oaxacan food and bake bread every day. The prices are a la carte.
Unfortunately the rooms are non-smoking, however, you can smoke in the garden area, or on our huge terrace.
The hotel does not have the service inside the hotel, however we can help you get an external service and be able to have your clothes clean in a minimum period of one day. The costs of these services are not included in the room rates.
Of course, we suggest you contract this service in advance directly with us. The taxi company has trained drivers and appropriate vehicles to provide the best service to our guests. Contact us for more information.
At the airport there are also collective taxi options by mini van. They will take each individual passenger to their destination, so it could take you some time to arrive with us.
Lo sentimos, al ser un hotel pequeño en el centro histórico de la ciudad no contamos con estacionamiento propio, sin embargo; nuestro staff de recepción te puede ayudar a contratar este servicio adicional de estacionamiento para tu vehículo con alguno de nuestros dos proveedores externos más cercanos a nuestra ubicación, los cuales dentro de sus costos ya incluyen el servicio de valet parking a las puertas de nuestro hotel.
Estacionamiento Casa de Barro *Ver en Google Maps
Estacionamiento La Merced *Ver en Google Maps
Por favor comunícate con nosotros para más información, costos y detalles.
That's right, our reservations team can help you with the information you need to hire the vehicle according to your preferences. You can also hire this service by including a trained and bilingual driver / guide.
We would love to receive everyone. We have preferential rates for these cases, please contact us for more information.
That's right, at Hotel Casa Vértiz or at our Las Nubes restaurant you can pay with a VISA, MASTERCARD or AMERICAN EXPRESS. We also accept interbank transfers and cash deposits.
In the case of deposit with documents (checks), you can make use of the contracted services after prior verification of your operation in our bank statements.
Cualquier cambio de fechas o cancelación a tu reservación deberás solicitarla al 01 800 837 8491 con anticipación mínima de 15 días antes de la fecha de llegada al hotel proporcionando tu(s) clave(s) de confirmación.
Para las reservas realizadas el mismo día de la estancia, no se permiten cambios ni cancelaciones.
Regardless of the nights reserved, if the change or cancellation is not made in the time and manner mentioned above, or in case the guest does not show up on the date of entry, they will be charged for No Show que corresponde al the charge for the amount of one night plus tax for each room a la tarjeta de crédito con la que se garantizó la reservación.
Toda reserva deberá ser garantizada mediante tarjeta de crédito a nombre del huésped o depósito anticipado por el monto total de la estancia. En caso de que dicha reserva no se garantice, el hotel no estará obligado a respetar la reserva.
The hotel will carry out a pre-verification with the issuing bank of the credit card 72 hours before the arrival of the guest. If said pre-verification is not approved, the reservation will be considered as Not guaranteed and the hotel will not be obliged to respect the reservation.
The credit card provided when making the reservation will only serve as a guarantee of the reservation, therefore, when the guest's check-in is registered, the guest must provide the corresponding form of payment. In payments by credit or debit card, the cardholder must present their bank card and official photo identification.
Para reservas previamente pagadas por el monto total de la estancia; no se permiten cambios, cancelaciones ni hay devoluciones.
In stays of more than one night, if the guest does not show up at the hotel on the date and time established for the check-in record, the charge of No Show only for the first night of the reserved room plus taxes on the credit card with which the reservation was guaranteed. The rest of the stay will be automatically canceled.
